* Skilled and motivated .NET and SQL Application Support skilled to join
our Production Support team. The successful candidate will be responsible for
providing technical support, troubleshooting, and maintaining .NET-based
applications and SQL databases in a production environment. You will work
closely with development teams, end-users to ensure the smooth operation and
availability of business-critical applications
* Application Support
Monitor, maintain, and support .NET applications in a production environment.
Troubleshoot and resolve application issues reported by users or identified
through monitoring tools.
Collaborate with development teams to deploy patches, updates, and new
releases.
* SQL Database Management:
Troubleshoot and resolve database-related issues, ensuring data integrity and
availability.
Write and optimize SQL queries, stored procedures, and functions as needed.
* Incident Management:
* Strong problem solving and analytical skills and the ability to “roll up your
sleeves” and work to create timely solutions and resolutions,
to validate,
verify, communicate, and resolve application issues.
* Provide support to end-users by addressing application-related queries and
issues
* Conduct user training sessions as needed to improve user proficiency with the
applications.
* Identify and address performance bottlenecks to improve application
efficiency.
* Maintain comprehensive documentation of application configurations,
procedures, and troubleshooting guides.
* Identify opportunities for process improvements and contribute to the
development and implementation of best practices.
* Stay updated with industry trends, technologies, and best practices in .NET
and SQL development and support.
Respond to and manage production incidents in a timely manner, ensuring minimal
impact on business operations.
Document and track incidents, resolutions, and root cause analysis.
Work with cross-functional teams to implement preventi
📌 Senior Programmer Analyst (Chennai)
🏢 EXL
📍 Chennai
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