Role Overview
We are looking for a hands-on Salesforce Engineering Manager / Tech Delivery Manager with solid Salesforce expertise who can code when needed, lead delivery, and manage enterprise client expectations.
This role is ideal for someone who thrives in a player-coach model—driving architecture and delivery while actively contributing to solution design, troubleshooting, and critical development.

Key Responsibilities
1. Hands-on Technical Leadership
Actively contribute to solution design, code reviews, and complex development (Apex, LWC)
Troubleshoot critical production issues and provide quick resolutions
Ensure adherence to coding standards, performance optimization, and best practices

2. Delivery Ownership (End-to-End)
Own sprint planning, backlog grooming, and execution tracking
Manage day-to-day delivery for enterprise Salesforce projects
Ensure predictable delivery with high quality and minimal defect leakage

3. Client Interaction & Execution
Work closely with enterprise customers on requirements, demos, and solution walkthroughs




Translate business requirements into technical tasks and actionable user stories
Provide regular updates, manage expectations, and handle escalations

4. Solutioning & Architecture (Practical)
Design scalable solutions across:
Sales Cloud, Service Cloud, Experience Cloud, Agentforce
Exposure to CPQ, FSL, Data Cloud preferred
Define integration approaches (REST/SOAP, middleware)
Ensure optimal data model, security, and performance design

5. Agile Delivery & Governance
Run Agile ceremonies (daily stand-ups, sprint reviews, retrospectives)
Track KPIs like velocity, burndown, and defect metrics
Drive continuous improvement in delivery processes

6. Team Mentoring (Working Manager)
Mentor developers through pair programming, code walkthroughs, and design guidance
Support onboarding and upskilling of team members
Act as the first level of technical escalation within the team

Required Skills & Experience
10–14 years of IT experi

📌 Salesforce Technical Manager (Hyderabad)
🏢 CriticalRiver
📍 Hyderabad