About Uni Seoul
At Uni Seoul, we turn the everyday into the extraordinary. Inspired by Korean elegance and innovation, our stores are a celebration of beauty, functionality, and style. Every shelf, display, and interaction is designed to spark joy and make our customers feel connected to the Uni Seoul lifestyle.
We’re not just running stores — we’re creating experiences. And now, as we strengthen our presence, we’re looking for a dynamic retail leader who can turn strategy into action, build passionate teams, and drive growth across multiple Uni Seoul stores in the North region.

Role Overview
We are seeking a strategic, hands-on, and customer-obsessed Cluster Manager to oversee multiple Uni Seoul stores across Chennai & Kochi . This role demands a balance of operational excellence, commercial acumen, and people leadership — ensuring that every Uni Seoul store reflects our brand promise of joy, style, and quality.

Key Responsibilities

Sales & Growth
Take ownership of sales performance across your assigned stores by implementing data-driven strategies.
Regularly analyze KPIs,



track performance, and execute corrective action plans to exceed sales targets.
Collaborate with senior management on pricing, promotions, and sales initiatives to drive growth.

Customer Experience & Brand Ambassadorship
Champion Uni Seoul’s philosophy of joyful retail by creating memorable, customer-first experiences.
Ensure that each store workplace embodies our brand identity — from visual presentation to service delivery.
Resolve escalations with empathy and professionalism while fostering customer loyalty.

Operational Excellence
Guarantee flawless day-to-day store operations, including inventory accuracy, store audits, and SOP adherence.
Oversee visual merchandising and product display standards aligned with Uni Seoul’s evolving aesthetic.
Ensure operational discipline in cash management, loss prevention, and compliance.

Leadership & Team Development
Lead, mentor, and motivate Store

📌 Cluster Manager (Chennai)
🏢 Uni Seoul
📍 Chennai