About Us

Kurieta is a US and Canada based boutique consulting, branding, marketing, and technology company that helps businesses build stronger brands, accelerate growth, and create lasting competitive advantages. By combining strategic thinking, creative excellence, and cutting-edge technology, Kurieta delivers tailored solutions that drive measurable business outcomes. Unlike traditional agencies, Kurieta works as an extension of its clients' teams, partnering closely with organizations to solve complex challenges and unlock current opportunities.

From brand strategy and digital marketing to web development, automation, and business consulting, every solution is designed to align with each client's unique goals and vision. The company serves startups, growing businesses, and established organizations across a wide range of industries, helping them strengthen their market presence, improve operational efficiency, and scale with confidence. At its core, Kurieta believes that successful businesses are built through meaningful partnerships, innovative thinking, and a relentless focus on delivering results that matter.

Role Description The Zoho Implementation Specialist is a full-time remote role responsible for planning, configuring, and deploying Zoho applications to meet client business requirements. This role includes gathering and analyzing client processes, mapping them to Zoho solutions, and customizing modules, workflows, automations, and integrations. The specialist will manage end-to-end implementation projects, coordinate testing, provide user training, and create documentation and best practices guides.

Day-to-day tasks also involve troubleshooting issues, optimizing existing Zoho setups, collaborating with internal marketing and technology teams, and maintaining high levels of customer satisfaction throughout the project lifecycle.

Qualifications

Zoho Platform Expertise

- Minimum 2 years of hands-on Zoho implementation experience,



ideally across multiple clients or projects. Zoho certification is also a must.
- MUST HAVE: Fluent Communication Skills (Deal Breaker)
- Deep expertise in Zoho CRM- including modules, custom fields, layouts, roles, profiles, workflows,
- blueprints, and automation.
- Strong working knowledge of additional Zoho products: Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Zoho Inventory, Zoho Projects, Zoho People, and/or Zoho One.
- Experience with Deluge scripting (Zoho's custom function language) for advanced configurations and automations.
- Familiarity with Zoho Flow and/or third-party integration platforms (Zapier, Make) for connecting Zoho with external tools.
- Understanding of Zoho APIs and experience with basic REST API integrations is a strong advantage.

CRM & Business Process Knowledge

- Strong understanding of CRM concepts- lead management, sales pipelines, contact and account
- management, opportunity tracking, and customer lifecycle stages.
- Ability to map and optimize business processes across sales, marketing, operations, finance, and customer support.
- Experience working with clients to document business requirements and design technology solutions that match operational needs.
- Familiarity with ERP concepts and how CRM integrates with finance, inventory, and HR systems

Technical & Analytical Skills

- Comfortable working with data- including data migration, import/export, deduplication, and data mapping across systems.
- Ability to build and interpret dashboards and reports in Zoho Analytics or Zoho CRM's reporting module.




- Basic understanding of HTML/CSS for email template customization within Zoho Campaigns or Zoho CRM.
- Familiarity with project management tools (Zoho Projects, Asana, Notion, or similar) for managing
- implementation timelines.

Communication & Client Management

- MUST HAVE: Fluent in English, both spoken and written, with the ability to communicate confidently in client-facing settings. This is a non-negotiable requirement. •
- Strong presentation and training skills, able to clearly explain technical configurations to non-technical stakeholders.
- Excellent written communication for producing SOPs, user guides, and project documentation.
- Proactive, organized, and self-managed, comfortable working independently in a fully remote environment.
- Strong problem-solving skills with a client-first mindset and a focus on delivering practical, effective solutions.

Nice to have

- Zoho CRM certification or other Zoho product certifications.
- Experience with Salesforce, HubSpot, or other CRM platforms.
- Knowledge of supply chain, logistics, or operations management processes.
- Exposure to digital marketing tools and how they integrate with CRM systems.
- Prior experience working in a consulting or technology services firm.
- Ability to handle multiple client implementations simultaneously with strong time management.

What we offer

- Competitive compensation based on experience and expertise.
- Fully remote role with flexible working arrangements.
- Exposure to diverse industries and complex, rewarding client projects.
- A collaborative, growth-focused team culture with a flat hierarchy.
- Access to the latest tools, platforms, and resources to do your best work.
- Opportunity to build and lead Zoho implementation practice at a fast-growing boutique firm.
- Clear growth path within Kurieta's expanding technology consulting team.

📌 Zoho Implementation Specialist (India)
🏢 kurieta.
📍 India