Job Summary Being responsible for monitoring, supporting, troubleshooting, and maintaining NGN wireless infrastructure to ensure secure, reliable, and high-performing wireless network operations.

Primary Responsibilities

- Monitor wireless network infrastructure, including Access Points (APs), Wireless LAN Controllers (WLCs), and radio frequency (RF) performance to ensure network availability and optimal coverage.
- Perform basic configuration and support for wireless networks, including SSIDs, WLAN profiles, security policies, authentication methods, and user access management.
- Troubleshoot wireless connectivity issues related to signal strength, interference, roaming, authentication failures, and client device connectivity using wireless diagnostic tools.
- Monitor wireless network alerts, logs, and performance metrics through network management systems, ensuring timely identification and escalation of issues to L2/L3 teams.




- Conduct preventive maintenance activities, including AP health checks, firmware verification, configuration backups, RF optimization reviews, and documentation of wireless network changes and incidents.

Requirements Job Requirements EDUCATIONAL REQUIREMENTS & CERTIFICATIONS Education: Diploma/Bachelors/Engineering in Computer Science. Experience: Should have 3+ years of experience. Certifications TECHNICAL SKILLS Soft Skills OTHER SKILLS

- Wireless LAN (WLAN) Configuration & Support
- Wireless Controllers (WLC) & Access Point (AP) Management
- RF Optimization & Wireless Troubleshooting.
- Network Monitoring Tools (SNMP, Syslog, NMS)
- Excellent English communication skills (spoken and written).
- Valuable communication & customer-facing skills.
- Ability to lead and mentor team members.

📌 Wireless Networking (Bengaluru)
🏢 SHI Solutions India
📍 Bengaluru