The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your solid technical skills in Linux and Windows environments and IP networking.
Experience: 8+ Years of Experience
Notice Period: Immediate to 30 Days
Responsibilities
Manage and maintain routers, switches, firewalls, and access points across the enterprise network.
Perform backup and restoration of network devices to ensure business continuity.
Monitor network devices using ManageEngine OpManager and other tools like Nagios or SolarWinds.
Allocate and manage bandwidth (B/W) across network segments.
Assist in network or security hardware/software refresh, including setup and configuration.
Manage firewall operations (15 firewalls) and ensure security compliance.
Oversee proxy management for Blue Coat Proxy until decommission.
Maintain and monitor Cisco Routers,
Cisco Switches and Cisco Access Points
Apply patching using ManageEngine Patch Manager Plus for network devices.
Utilize ITSM tools such as BMC Helix or ServiceNow for incident, change, and problem management.
Respond promptly to high-priority incidents and outages, ensuring quick resolution and minimal downtime.
Participate in Change Management and Problem Management processes for network updates and recurring issues.
Maintain detailed documentation for configurations, procedures, and incident resolutions.
Knowledge management – Creation/Modification of SOP/KBs
Work in a 24x7 service window with rotational shifts.