Company Description
We are an Artificial Intelligence (AI) focused product engineering company, providing our customers in healthcare, retail & e-commerce, manufacturing, and hospitality sectors with cutting-edge products & solutions, harnessing Big Data Analytics, Vision Analytics, and IoT.
Ever since our inception in March 2010, Tech Vedika has been
Great Place To Work Certified™(May 2022-May 2023) Organization
Top 50 I Mid-Size India’s Best Workplaces for Women 2022
Top 10 Most Disruptive Face & Image Recognition Solution Providers’2020 – Analytics Insights
Top 10 Healthcare Analytics Solution Providers’ 2019- Healthcare Outlook Magazine
Top 20 most amazing AWS Service Providers – CIO Review India 2018
We strive for simple, elegant tech solutions to perform complex tasks. As a scalable technology partner, we enable organizations to improve operational efficiency and unleash current business potential
Job Description
Job Overview
We are seeking a highly skilled Senior Customer Success Architect to provide guidance on data management, taxonomy design,
and consultative support for enterprise customers. This role is critical in helping customers establish and maintain clean product analytics data, enabling them to understand and drive their products forward.
The ideal candidate thrives in a fast-paced environment, is solution- and execution-oriented, and has a strong curiosity for how things work and how things should work.
Key Responsibilities
Serve as a trusted technical advisor for customers.
Provide expertise in Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows.
Unlock use cases and guide internal and partner delivery teams.
Embed AI into daily workflows to improve efficiency and customer outcomes; experiment, iterate, and share best practices.
Be an expert in the Digital Optimization System, guiding customers to integrate Amplitude into broader workflows and business processes.
Gather, organize, and report customer insight