Job Description - HR Manager (IT Services)

We are looking for an experienced and proactive HR Manager to oversee end-to-end HR operations and drive people initiatives in a dynamic IT services environment. The ideal candidate should have strong expertise in HR operations, performance management, employee engagement, and process implementation.

Key Responsibilities

Manage complete employee lifecycle activities including onboarding, engagement, performance management, and exit formalities.
Define, implement, and improve scalable HR processes, policies, and operational frameworks.
Lead appraisal cycles, goal-setting processes, performance reviews, and feedback mechanisms across teams.
Handle employee relations, grievance management, conflict resolution, and engagement initiatives to enhance employee satisfaction and retention.
Partner with leadership and business stakeholders to align HR strategies with organizational goals.




Monitor HR metrics, prepare MIS reports, dashboards, and provide analytical insights for management review.
Ensure compliance with company policies, labor regulations, and HR governance standards.
Drive HR operational excellence and continuous process improvement initiatives.

Required Skills & Experience

Strong experience in HR operations and people management.
Hands-on experience managing appraisal and goal-setting processes.
Excellent employee engagement and stakeholder management skills.
Strong analytical, reporting, and communication abilities.
Good understanding of IT services business environment and workforce dynamics.
Ability to manage multiple priorities in a rapid-paced work environment.

📌 Human Resources Manager (Bengaluru)
🏢 TRUGlobal
📍 Bengaluru