About Delhivery One
Delhivery One is the operating system for India’s SMB and D2C shippers — the single platform through which more than 45,000 SMB and D2C shippers manage their end-to-end logistics every month, for both domestic and international shipping. From creating B2C and B2B orders and managing pickups, to tracking NDRs and RTOs, settling COD remittances, disputing weight mismatches, filing lost and damaged claims, and activating value-added services — Delhivery One handles the full shipper lifecycle across domestic, cross-border, and intracity shipping.
Beyond core shipping, we’ve been doing some exciting work building AI-native value-added services directly on top of Delhivery’s network — things that only work because they’re inside the network, not bolted on from outside. There’s a lot more to build here, and we’d love to have you be part of it.
We are building the best B2B product experience in India for SMB and D2C shippers, and we are doing it AI-first.

The Role




You will own a significant product surface on Delhivery One — spanning core shipper workflows (order management, NDR, finances, claims) and the AI-native value-added services that sit on top of them. Your job is to make both layers exceptional: workflows that are fast, clear, and nearly effortless for an SMB shipper; and AI services that work reliably at scale and get better over time.
This is a high-ownership role. You will define what you build, why, and to what standard — and you will be accountable for the outcomes.

What You Will Do:
Own the shipper experience end-to-end
Define what excellent looks like for your product area across the full SMB shipper journey — first ship, daily operations, exception handling, billing, claims resolution. Work closely with Design and Engineering to raise the craft bar on every flow. Notice when a workflow has one step too many. Push for better.
Build and ship AI-native features
Design features where AI is the primary mechanism — not a layer bolted on after. S

📌 Senior Product Manager (Bengaluru)
🏢 Delhivery
📍 Bengaluru