POSITION SUMMARY

Greet and escort guests to rooms. Open doors and assist guests/visitors entering
and leaving property. Inform guests of property amenities, services, and hours
of operation, and local areas of interest and activities. Identify and explain
room features to guests (e.g., use of room key, mini-bar, ice and vending areas,
in-room safe, valet laundry services). Transport guest luggage to and from guest
rooms and/or designated bell area. Assist with luggage storage and retrieval.
Assist guests/visitors in and out of vehicles, including assisting guests with
loading/unloading luggage. Supply guests with directions. Arrange transportation
(e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and
record advance transportation request as needed. Communicate parking procedures
to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and
unsafe work conditions to manager. Maintain awareness of undesirable persons on
property premises. Ensure uniform and personal appearance are clean and




qualified and maintain confidentiality of proprietary information. Welcome
and acknowledge all guests, anticipate and address guests’ service needs, assist
individuals with disabilities, and thank guests with genuine appreciation. Speak
with others using clear and professional language, and answer telephones using
appropriate etiquette. Develop and maintain positive working relationships with
others. Comply with quality assurance expectations and standards. Read and
visually verify information in a variety of formats (e.g., small print). Move at
a speed required to respond to work situations (e.g., run, walk, jog). Stand,
sit, or walk for an extended period of time or for an entire work shift. Move,
lift, carry, push, pull, and place objects weighing less than or equal to 50
pounds without assistance and objects weighing in excess of 75 pounds with
assistance. Move over sloping, uneven, or slippery surfaces as well

📌 Door Lady (New Delhi)
🏢 Marriott
📍 New Delhi