Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced qualified to join our team in the role of Senior Consultant Specialist
In this role, you will:
Risk-based assurance of technology changes (standard/normal/emergency) across RCT services to ensure changes are safe, controlled, and compliant.
Quality review of change records for completeness and evidence (scope, risk/impact, test evidence, implementation steps, monitoring, rollback/backout, approvals, communications).
Operate as a quality gate for CAB/eCAB by validating readiness, highlighting key risks, and ensuring decisions and rationale are properly documented.
Constructively challenge and escalate where risk is inadequately assessed or mitigations are weak, ensuring accountable owners close gaps before implementation.
Assure adherence to change management controls and maintain audit-ready evidence; support control testing and responses to audit/compliance queries.
Analyse change outcomes and change-related incidents, coordinating post-implementation reviews and driving lessons learned to prevent recurrence.
Track and report change performance and risk indicators (e.g., change failure rate, emergency change volume, recurring control breaches), providing actionable insights to stakeholders.
Drive continuous improvement of change governance and tooling, including standard templates/checklists, process simpl
📌 Change Enablement, ITIL Service Transition/Senior Consultant Specialist (Pune)
🏢 HSBC
📍 Pune