Team Leader (Chennai)

Team Leader (Chennai)

10 Aug
|
Foodhub
|
Chennai

10 Aug

Foodhub

Chennai

About Us

Foodhub currently has 30,000+ restaurant, takeaway, stadia, hotel and bar clients in the UK, Ireland, USA, Canada, Nigeria, Grenada and ANZ. Today, Foodhub powers the technology behind many different QSR's, stadia and venue, online order, delivery and POS businesses, giving them a multi-solution tech stack to drive their business forward and open new revenue streams.

From the moment a consumer is thinking of placing an order, to the time the order arrives at their door and a review is posted to social media, Foodhub has solutions to drive the consumer experience, whilst adding extra value via our ecosystem of partners. The Foodhub Tech Stack is extensive: from Web and Mobile Ordering to 3rd Party Order Aggregation, Dispatch and Self-Delivery, complete Hardware/Software POS systems, extensive array of POS integrations, On-Premise Kiosks, QR Code Ordering and Payment, Table-side Mobile Order/Receipt Printers, plus an extensive product and development team to support all of this.

This role reports to the Assistant Manager - TPI





Years of Experience- Minimum of 2+ years of Team Lead experience in a Tech Operations, Integrations, or Delivery role. We have an exciting chance for an extremely self-motivated, enthusiastic and driven Team Leader.

You will be a People Person, with a passion for coaching and developing your Team focusing on genuine operational excellence in every interaction.

Required Skills

The candidate should have the below skill sets,

Have excellent communication skills in both written and spoken English.
Proven Team leadership experience in a contact centre, tech operations, or integrations team.
Strong coaching, mentoring, and interpersonal skills, with a focus on developing others.
Ability to analyse performance data and translate it into transparent coaching actions.
Experienced in managing hybrid operational workflows (e.g. third-party APIs, delivery logistics platforms, email).
Comfortable with CRM systems, service dashboards, and repo

📌 Team Leader (Chennai)
🏢 Foodhub
📍 Chennai

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