Dear Professional,
Greetings from TATA CONSULTANCY SERVICES LIMITED
Thank you for exploring career opportunities with Asia's largest IT company
Exciting # Job Opportunities for # Experienced Professionals
TCS HIRING -ServiceNow SPM Developer /Architect
Location - PAN INDIA
Total Experience Range: 6- 15 years
Must-Have
Technical Competency
Experience as a Senior Technical Lead / Architect.
Demonstrated experience in guiding and developing SPM engagements during design and implementation stages.
Deep subject matter expertise related to ServiceNow SPM concepts such as Innvoation management, Demand Management, Predictive Intelligence, Virtual Agent, Playbooks.
Conducting demos and working sessions with the client
Provide technical guidance to Business Analyst
Gathering requirements from the client
Advising the client on good practices and recommended solutions
Design solutions to maximum value while minimizing technical debt
Refining Agile stories and tasks
Reviewing work of technical consultants
Mentoring and assisting technical consultants
CSA and CAD certification
Behavioral competency
Handles customer meetings and provide weekly/monthly reports for customer as well as TCS management.
Strong abilities to manage conflicts that may arise with customers and/or TCS internal stakeholders
Excellent communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts
Good-to-Have
CTA certification
Evaluate the tool stability and performance and provide recommendations
Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives).
Review and do proactive analyze and resolve application issues as needed.
Define and document best practices and strategies regarding application deployment and infrastructure maintenance
Knowledge on recent ServiceNow modules ( HRSD, SecOps, GRC, ITBM, Etc..)
CTA or any equivalent certification preferred