We are looking for enthusiastic and motivated fresh graduates to join our Scheduling Team. This role involves coordinating patient appointments, handling calls, and ensuring a smooth scheduling process while delivering excellent customer service.
Roles and Responsibilities
- Handle inbound and outbound calls related to patient appointments.
- Schedule, reschedule, and cancel appointments as required.
- Coordinate with patients and internal teams to ensure seamless scheduling.
- Maintain accurate records of appointments and patient information.
- Respond to patient queries in a professional and timely manner.
- Follow up with patients for appointment confirmations and reminders.
- Adhere to process guidelines and quality standards.
- Escalate issues to the appropriate team whenever necessary.
Key Skills Required
- Good verbal and written communication skills.
- Basic logical reasoning and problem-solving abilities.
- Willingness to learn healthcare and scheduling processes.
- Ability to multitask and work in a fast-paced environment.
- Basic computer knowledge and typing skills.
- Positive attitude and eagerness to learn.
Eligibility Criteria
- Any Graduate.
- Freshers are welcome to apply.
- Willingness to work night shifts from the office in Trichy.
- Good communication and customer-handling skills will be an added advantage.
Perks & Benefits
- Two-Way Cab Facility (Free of Cost)
- Attractive Incentives
- Growth opportunities Opportunities
- Training and Development Support
- Dynamic and Professional Work Environment