Policybazaar is hiring Customer Service Executives for its Bangalore location. The role involves handling customer queries, providing accurate information about insurance products, and ensuring a seamless customer experience. Candidates must be fluent in Kannada with good communication skills.
Key Responsibilities:
- Handle inbound and outbound customer calls
- Resolve customer queries related to insurance products and services
- Provide accurate information and guidance to customers
- Maintain quality standards and ensure customer satisfaction
- Update customer details and interaction records in the system
Eligibility Criteria:
- Kannada language proficiency is mandatory
- Good communication skills
- Minimum qualification: Intermediate
- Basic computer knowledge
- Prior customer service experience is preferred (freshers can apply)