Job Title: Customer Support Representative ( Kannada Only)

Office Location: Gurugram, Haryana (Only)

Qualification: Graduates

Contact Person - HR Anjali - What's app your resume to (phone hidden)

Interview Mode - "Face to Face only" (No Virtual Interview)

Work Mode- "In office working"

Working days- 6 days working with a roster off

Preferred Languages- "Kannada Only"

Salary- 3 - 4.2 LPA

"Fresher's can also apply"

"Apply only if you are comfortable with profile, location and budget"

About

PolicyBazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities:

- Handle inbound and outbound calls to address customer queries and concerns.
- Provide accurate information regarding insurance policies, premium calculations, and policy status.
- Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.




- Maintain customer records by updating information in the CRM system.
- Ensure customer satisfaction through professional communication and problem-solving.
- Meet daily, weekly, and monthly targets set by the team lead.

Required Skills:

- Excellent communication skills (verbal and written) in English and Hindi.
- Ability to handle customer queries efficiently and politely.
- Basic computer knowledge and proficiency in MS Office and email.
- Patience and empathy to manage difficult or irate customers.
- Prior experience in a call or customer support role is a plus.
- Freshers and experience both can apply.
- Minimum education: Graduate.
- Salary package 3 Lpa to 4.2 Lpa.

Languages known: English, Malayalam and Hindi Interested candidates can share their resume to [email protected] or Whatsapp to (phone hidden)

Regards,

HR Anjali

Policy Bazaar

We are looking for Immediate joiners .

📌 Walk-in || Customer Support Representative (Kannada Only) (Gurugram)
🏢 PolicyBazaar
📍 Gurugram