Role: Outbound caller
Designation: Assistant Manager
Experience: 2 years + in outbound calling
Work Location: Goregaon (East), Mumbai
Education: Graduate
Annual CTC Range: 3.50 Lacs to 4.25 Lacs + Incentives
Interview rounds: 1st round HR (Telephonic/ virtual), 2nd round - in office with team leader, 3rd round with team manager, 04th round with vertical head
Saturday is working
Responsibilities
- Meet targets on Revival business, productivity and quality
- Make Outbound call to customers to revive the existing insurance policy by connecting with the customer to pay the outstanding premium
- Provide complete and correct information on the product purchased by the customer, if asked by the customer
- Ensure customer delight and consistent service experience, including successful receipt of customer premium payment
- Adherence to Information security guidelines & quality process norms
Desired profile
1. Maintain a skilled behavior with the customer throughout the Revival calling process
2. Good communication skills
3. Good convincing skills
Interested candidates kindly share me with your updated resume at
[email protected] What's app - (phone hidden)
Note- We are hiring only in western line candidates.
📌 Walk-in || Assistant Manager- Collection Process(tele caller) (Mumbai)
🏢 Kotak Life Insurance
📍 Mumbai