Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Job Description

Operational Duties

Oversee daily reservations operations and ensure accurate handling of bookings, amendments, and cancellations
Monitor room availability, rates, and inventory across all distribution channels
Ensure correct application of rate codes, packages, and promotions
Coordinate closely with Front Office, Sales, Revenue Management, and Housekeeping teams
Handle complex reservations, VIP bookings, and group allocations

Team Supervision

Assist in training, coaching, and inspiring reservation staff
Monitor staff performance and ensure adherence to SOPs
Prepare duty rosters and support manpower planning

Revenue & Yield Support

Support revenue optimization by upselling rooms and services




Ensure compliance with pricing strategies and revenue policies
Track pick-up reports, forecasts, and booking trends
Assist in analyzing reservation data and preparing reports

Guest Service & Quality

Handle guest queries, complaints, and special requests professionally
Ensure high standards of service and brand compliance
Maintain guest profiles and ensure accurate data entry in the system

Administrative Responsibilities

Prepare daily, weekly, and monthly reservation reports
Maintain records, logs, and departmental documentation
Ensure compliance with audit, payment, and cancellation policies

Qualifications

Degree/ Diploma in Hotel Management
Working Knowledge of Opera, Microsoft Office.
At least 1 year of experience at the same level.
Luxury Hotels & Resorts experience required.

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit

📌 Assistant Manager (Udaipur)
🏢 Fairmont Hotels & Resorts
📍 Udaipur