Summary: We are looking Sr. Cloud Support Engineer with over 4 years of expertise in VMware virtualization, VDI administration, and enterprise infrastructure support. Skilled in managing and troubleshooting Omnissa Horizon (formerly VMware Horizon) environments, including Connection Servers, Unified Access Gateways (UAG), Instant Clones, App Volumes, and Dynamic Setting Manager (DEM). Hands-on experience with VMware vSphere, ESXi, vCenter, vSAN, HA, DRS, and virtualization technologies supporting small/large-scale virtual desktop deployments.
Education: Bachelor's degree in computer science, information technology, or a related field.
Experience: Minimum of 4+ years of experience, preferrably in Omnissa VDI (L2)
Certifications: VCP-DTM/ITIL v4 (Perferred)
Knowledge:
• Understanding of Windows Server, Windows 10/11, and basic Linux administration.
• Experience with vulnerability remediation, security compliance, and patch management.




• Working knowledge of Azure/AWS Hydrid VDI environments is an added advantage.
• Knowledge of Instant Clones, Desktop Pools, RDS Farms, and Image Management.
• Experience managing Horizon Connection Servers, Unified Access Gateways (UAG), App Volumes, and Dynamic Environment Manager (DEM).
Skills:
Mandatory:
• Omnissa Horizon 8
Preferrable:
• VMware Cloud Foundation (VCF)
• VMware vSphere Foundation (VVF)
• VMware vCenter Server
• VMware ESXi
• VMware vSAN
• VMware HA & DRS
• SDDC Manager
• Active Directory
• DNS, DHCP, LDAP
• Windows Server Administration
• Group Policy Management
• SSL Certificates
• Monitoring & Performance Tuning
• Vendor Coordination & Technical Support
• Unified Access Gateway (UAG)
• App Volumes
• Dynamic Environment Manager (DEM)
• Instant Clones

📌 Sr. Cloud Support Engineer (Hyderabad)
🏢 IFTAS - Indian Financial Technology & Allied Services
📍 Hyderabad