Samay Consulting is hiring an Oracle Retail Invoice Matching (IMCS) Support Engineer to join our team full time.
Location: Remote, India
Shift: 3:00 PM to 12:00 AM IST
Availability: Immediate joiners or candidates on notice of 30 days or less
About the Role
You will support a production Oracle IMCS environment as part of a dedicated sustainment squad, covering nightly batch operations, incident resolution, and custom extension support. This is a hands-on technical role with direct engagement with onshore engineering teams and Oracle Support.
What You Will Do
Monitor both standard and custom nightly batch runs through to successful completion within defined SLA readiness times
Resolve incidents across core IMCS (Oracle SaaS) batch execution
Support custom batch jobs and client-owned inbound and outbound services integrated with IMCS
Perform root cause analysis on custom job failures and drive resolution
Raise and drive Oracle Service Requests to closure for out-of-the-box batch issues
Perform daily system and database health checks, including job status, queue backlogs, tablespace usage, and long running sessions
Respond to PagerDuty alerts and participate in an on-call rotation
Maintain runbooks, SOPs, and knowledge documentation
Take knowledge transfer on new functionality and support it independently within two weeks of deployment
What You Bring
Strong hands-on Oracle PL/SQL
Experience with Oracle Retail Invoice Matching (IMCS or ReIM) in a production support capacity
POM batch scheduling and APEX deployments
Nice to Have
Java and Spring Boot for service-level troubleshooting
Working knowledge of AWS
Familiarity with FTS and ORDS
Experience using AI coding tools such as Claude Code
Interested candidates can apply through this post or connect with us directly on LinkedIn.