Job Title: International Voice Process Executive (US/UK) Experience - 1 Months – 3 Years Location - Chennai Employment Type - Full time We are looking for enthusiastic and customer-focused professionals with experience in handling US or UK voice process. The ideal candidate should possess excellent verbal communication skills, a customer-centric approach, and the ability to resolve customer queries efficiently while maintaining high service standards.

Key Responsibilities - Handle inbound and outbound calls for US/UK customers.

- Resolve customer queries and provide accurate information.
- Deliver exceptional customer service while meeting quality standards.
- Maintain customer records and update CRM systems.
- Achieve daily and monthly performance targets.
- Escalate complex issues to the appropriate team when required.




- Ensure compliance with company policies and process guidelines.

Required Skills - Excellent spoken English with a neutral accent.

- Experience in US/UK Voice Process or International BPO.
- Strong communication and active listening skills.
- Good problem-solving and customer-handling abilities.
- Basic computer knowledge and typing skills.
- Ability to work in rotational/night shifts.
- Immediate Joiners preferred.

Preferred Experience - International Voice Process

- Customer Support
- Technical Support
- Sales Process
- Collections
- Chat & Email Support (Optional) Interview Process - HR Screening
- Voice & Communication Assessment
- Operations Round
- Final HR Discussion

📌 Voice Process (Chennai)
🏢 Sutherland
📍 Chennai