We are seeking Customer Care Executives(Voice and Non Voice) to join our energetic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following min 1 year experience in Chat or Email for Non Voice freshers also eligible for Voice Process Languages : Hindi, Marathi, Tamil, Telugu , Malayalam, or Kannada. Qualifications: - Minimum educational qualification: Graduation - Age between 18 to 30 years.
- Strong verbal and written communication skills in English and one regional language.
- Ability to empathize with customers and resolve their queries efficiently.
- Prior experience in customer service or sales will be advantageous. Responsibilities: - Manage and resolve customer complaints Through calls and Chats.
- Achieve sales targets and goals set by the company.
- Maintain customer satisfaction through excellent service.