- Handle customer retention voice process for Airtel services.
- Communicate effectively with customers in regional languages (Tamil, Telugu, Kannada, Hindi, or Malayalam) along with good English communication skills.
- Understand customer queries and provide appropriate resolutions to enhance satisfaction.
- Maintain customer engagement and work on reducing churn through transparent and empathetic communication.
- Ensure compliance with process guidelines and performance standards.
📌 Voice Process (Chennai)
🏢 CAPTALENT HR
📍 Chennai
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