We’re Hiring at WNS! Assistant Manager-Operations | WNS Nashik We have an exciting chance for Assistant Manager - Operations to join our dynamic team at WNS-Nashik. If you are passionate and looking for a role that offers both challenges and growth, we want to hear from you! Location: Nashik (Work-from-office) Shift: 24x7 | US Shift Experience: 5+ years Interested candidates please apply on below link: Job Description Leading a team of 30-35 agents and SME's to perform effectively against set SLAs/KPIs Executing strategies to improve your teams’ overall performance Leading interventions to deliver change and transformation within the business adding value to the business Managing teams with effective leadership, coaching and support Working closely with other departments to ensure effective operations Client Interactions and Management Monitoring KPI, Performance Metrics, Accuracy/Quality, Shift Adherence Qualifications Graduate Excellent Communication skills Minimum 2 years’ Experience in handling a team Interested candidates please apply on below link: