Job DescriptionSkills- Bachelors Graduate in any stream- Minimum 2+ years of IT industry experience- VOIP administration experience- Experience troubleshooting Chrome OS- Command-line Unix experience- An understanding of A/V concepts and functionality- Experience with GSuite tools including GMail, Google Docs, and Google Calendar- Exceptional verbal and written communication skills with an emphasis on being transparent, concise, and friendly- A history of expanding your knowledge via technical training (self-taught and/or formal) and certification.- A drive to assist customers and solve their technical problems- End-user support experience for MacOS, Chrome, and Windows- Problem solving and intuitive troubleshooting skills- A strong understanding of connecting computers to networks especially over wifi and VPN- Ability to lift 50+ lbs computer equipment and hardware, climb ladders and use hand tools where necessary- Ability to work some weekend days