Upper Hound is opening a branch in Farnborough and we’re looking for a Salon Manager who can balance brilliant grooms with sharp commercial thinking and inspiring leadership.

Location: Upper Hound, Farnborough, Hampshire

Work Schedule: Full-time

Monday – Friday: 9 am – 6 pm

Saturday: 9 am – 5 pm

Enjoy a long weekend every last Saturday of the month—no grooming, no admin, just you-time.

What makes this role different?

You won’t just pick up scissors—you’ll drive everything that happens front-of-house and behind the scenes:

Team leadership – recruit, coach and performance-manage a happy, high-achieving salon crew.
Operational control – own rotas, stock, equipment maintenance and health-and-safety compliance.
Customer journey – design a seamless booking-to-checkout flow that keeps clients coming back.
Commercial focus – hit monthly revenue and margin targets, analyse KPIs and action improvements.
Marketing input – partner with HQ on local campaigns, social content and events that grow footfall.




Standards guardian – uphold welfare best practice and set the benchmark for grooming quality.

You’ll fit the bill if you have…

Proven salon or retail management experience (grooming environment preferred).
Level 3 Dog Grooming diploma or at least three years’ hands-on grooming at a high standard.
A track record of building motivated teams and hitting commercial targets.
Confident admin skills—scheduling, POS, stock systems, basic budgeting.
Calm, solutions-first attitude that keeps both humans and hounds relaxed.

What you’ll do

Run the branch – oversee scheduling, stock control, budgets and KPIs
Deliver five-star grooms – set the standard for quality and welfare
Lead the team – recruit, train and motivate a happy, high-performing pack
Delight customers – build relationships that turn first-timers into regulars
Champion safety & compliance – keep our salon spotless and our paperwork spot-on

Benefits

Market-competitive salary – reflective of your experience and management s

📌 Dog Grooming Manager (Salon)
🏢 Upper Hound Dog Grooming
📍 Salon