Position Details
Designation: Senior Sales Development Representative
Location: Work from Office (Zirakpur)
Shift: Night Shift (aligned with US business hours)
Employment Type: Full-Time
Experience: 3 – 8 years
Role Overview
The SDR will be responsible for identifying potential customers, conducting outbound cold calls, engaging prospects through emails and LinkedIn, qualifying opportunities, and scheduling meetings for the sales team. The individual should be confident in speaking with decision-makers in the US market and possess excellent communication skills.
Key Responsibilities
Conduct outbound cold calling campaigns targeting US-based organizations.
Generate qualified leads for Salesforce Managed Services and Salesforce Staff Augmentation.
Identify and engage key decision-makers including CIOs, CTOs, IT Directors, Salesforce Managers, CRM Managers, and Procurement teams.
Schedule qualified discovery meetings and demos for the sales leadership.
Qualify prospects based on business requirements, technology landscape, budget, authority, timeline, and current Salesforce usage.
Maintain accurate records of all outreach activities in the CRM.
Follow up consistently with prospects through calls, emails, and LinkedIn.
Collaborate with the marketing and sales teams to execute outbound campaigns.
Build and maintain a healthy sales pipeline through continuous prospecting.
Meet weekly and monthly KPIs related to outbound activities and meeting generation.
Required Skills
Excellent verbal and written English communication.
Neutral accent with confidence in speaking to US customers.
Prior experience in B2B outbound sales, appointment setting, or lead generation.
Experience selling IT services, SaaS, Salesforce, or technology consulting services is highly preferred.
Robust objection-handling and negotiation skills.
Familiarity with CRM platforms (Salesforce preferred).
Basic understanding of LinkedIn Sales Navigator and email outreach is an advantage.
Self-motivated, target