Overview
Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. ISD is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions through strategic engagements with customers across the globe powered by Microsoft Cloud and AI.

Responsibilities
Responsibilities
Embed with customer stakeholders to understand business workflows, constraints, and success metrics; translate ambiguous needs into transparent requirements, solution hypotheses, and sprint deliverables for GenAI/agentic scenarios.
Design and implement agentic and GenAI solutions on Microsoft platforms (e.g., Dynamics 365,



M365 Copilots, Power Platform, Azure) including integrations, APIs, and automations that accelerate adoption and deliver measurable outcomes.
Prototype rapidly, then harden to production: build POCs for agentic workflows (multi-step tasks, tool-use, orchestration), validate with users, and evolve to production-ready implementations with testing, monitoring, and secure deployment patterns.
Own end-to-end delivery from architecture through implementation: define build/test specifications, create eval and quality gates for GenAI outputs, and produce operational guides/runbooks for reliability, safety, and maintainability.
Identify and mitigate business/technical risks specific to AI systems (data access, prompt injection, hallucinations, privacy, compliance, latency, cost); propose safeguards and fallback behaviors for agentic flows.
Support deployment and live stabilization: troubleshoot integrati

📌 Technology Consultant (Hyderabad)
🏢 Microsoft
📍 Hyderabad