Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
You will design, build, and operate components of our Kubernetes platform and its core subsystems, owning a well-scoped area end to end.
You will write and review a lot of Go—controllers, operators, platform services, and the automation around them.
You will take a defined problem with open design questions and drive it to a working, production-ready answer,



checking in on direction rather than needing it handed to you.
You will help operate what the team builds: on-call, incident investigation, and the follow-up work that stops the same failure twice.
You will contribute to how workloads run on the platform, working with the teams that depend on it.
You will work on a platform that serves regulated markets, where compliance constraints including FedRAMP shape design choices.
Qualifications
To be successful in this role you have:
Already built and shipped Kubernetes infrastructure or platform components in production. A smaller scope than a whole platform is fine, but it needs to be something you designed and owned, not something you configured or consumed.
5+ years building production software, with real experience running workloads on Kubernetes and debugging them when they misbehave.
Solid programming skills in Go, or solid systems-language skills and a cl

📌 Sr Software Engineer (Hyderabad)
🏢 ServiceNow
📍 Hyderabad