POSITION SUMMARY

Provide massage services to guests using props and/or products. Provide body
treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest
needs and inquire about contraindications (e.g., allergies, high blood pressure,
and pregnancy) before beginning service. Keep up to date with current techniques
and modalities related to their field of work. Escort guests to and from
treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently
check with guest to promote comfort, safety and security throughout service.
Promote and sell spa/salon services including retail offerings related to the
Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation
and/or treatment room throughout shift, dispose of trash and dirty linens, and
secure supplies and equipment at the end of each shift. Monitor and stick to
time schedule throughout the day. Handle inappropriate guest behavior by
following Marriott International standard operating procedures for Inappropriate
conduct for guests and therapists,



leading up to and including stopping a
treatment or service and informing supervisor/manager. Maintain current skills
and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and procedures;
make sure uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests’ service needs; thank guests with genuine appreciation. Speak with others
using explicit and professional language. Develop and maintain positive working
relationships with others. Stand, sit, or walk for an extended period of time;
grasp, turn, and manipulate objects of varying size and weight. Move, lift,
carry, push, pull, and place objects weighing

📌 Spa Therapist (Mumbai)
🏢 Marriott
📍 Mumbai