About the role
While you’re reading this, developers and enterprises across India are wiring Gnani’s speech APIs into their products — running ASR over noisy phone lines and generating TTS in a dozen Indian languages, in real time and at scale. You’re the person who makes that integration actually work: the first responder when accuracy dips, the engineer who turns a prospect’s “can it handle our audio?” into a working benchmark, and the technical voice the developer community hears back from.
As an AI Solutions Engineer on our Speech API team, you sit between our ASR/TTS platform and the people building on it. You own the customer’s technical journey end-to-end — onboarding, accuracy validation, debugging, custom pipelines, and production quality — and you feed what you learn in the field straight back to the teams building the models. This is a hands-on, customer-facing engineering role for someone early in their career who is technically sharp, obsessed with the customer, and communicates like a professional.

Core mandate:
Customer success & onboarding




Get prospects and customers live on the ASR/TTS APIs rapid, and keep them successful
Solutions & custom engineering
Design custom speech pipelines and integrations that fit enterprise needs
Benchmarking & quality
Run customer and internal benchmarks; spot-check production quality on a schedule
Developer advocacy
Be the technical face for the developer community and turn field signal into product feedback

What you’ll drive :
Customer onboarding & support
Own technical onboarding for prospects and customers — API integration, authentication, streaming vs. batch, sample code, and first-call success
Be the first responder on ASR/TTS issues — triage, reproduce, root-cause, and resolve integration and accuracy problems
Run accuracy checks with customers — set up test sets, interpret WER/CER for ASR and naturalness/MOS for TTS, and explain what the numbers actually mean
Hand-hold prospects through evaluation so they can

📌 AI Solutions Engineer (Bengaluru)
🏢 gnani.ai
📍 Bengaluru