Your Experience at a Glance
We’re hiring a A R Resolution Analyst for our client (Code Name: CORE) -
CORE delivers innovative financial process solutions to help businesses optimize accounts receivable and dispute management. As an AR Resolution Analyst at CORE, you will be responsible for resolving customer disputes and deductions, ensuring accuracy and timeliness in accounts receivable processes. You will collaborate with dealers, vendors, and customers, leveraging analytical and organizational skills to drive resolution outcomes. Reporting to the Director of AR Resolutions within the Finance Operations team, you will own the end-to-end dispute resolution process and contribute to continuous improvement initiatives. This role offers the opportunity to make a significant impact in a agile, growth-oriented environment.
About the Client (CODE: CORE)
CORE operates in the financial technology sector, providing solutions that streamline accounts receivable, collections, and dispute management for global businesses. With a focus on innovation and operational excellence,
CORE supports organizations in optimizing financial workflows and enhancing customer relationships. The company fosters a collaborative, entrepreneurial culture that values accountability, learning, and professional growth.
Key Responsibilities
● Collaborate with dealers, vendors, and customers to investigate and resolve invoicing discrepancies
● Record, review, and track open disputes and deduction
● Analyze root causes of disputes and recommend corrective action
● Communicate findings and resolution outcomes clearly and professionally
● Monitor assigned accounts to ensure timely resolution and follow-up.
● Request and manage supporting documentation from customers
● Handle a high volume of phone and email communications while maintaining accuracy and professionalism.
● Maintain accurate records of all interactions and resolutions
● Prepare and present reports to management on dispute trends and reso