As a Senior Program Associate, you will be responsible for driving the successful execution of GrowthSchool's learning programs across domestic and international markets. You will own critical operational workflows, learner experience, and key business metrics while working closely with multiple cross-functional teams to ensure program success.
This role is ideal for someone who combines strong operational excellence with a business-oriented mindset, enjoys solving complex problems, and thrives in a rapid-paced, high-ownership environment. You will play a pivotal role in ensuring our programs deliver exceptional learner outcomes while contributing meaningfully to business growth.
Key Responsibilities
Program Execution & Learner Success
Own the end-to-end execution of assigned programs, ensuring a seamless learner experience from onboarding through completion.
Drive engagement and participation across workshops and learning programs, maintaining high standards of learner satisfaction.
Act as the primary point of coordination to ensure smooth program delivery and timely issue resolution.
Continuously gather learner insights and feedback to improve program effectiveness and experience.
Operational Excellence
Manage program operations with a focus on scalability, efficiency, and execution quality.
Identify operational bottlenecks and proactively implement process improvements.
Build and maintain robust systems and workflows to support program growth and consistency.
Ensure programs are executed with minimal operational friction and maximum impact.
Business Metrics & Revenue Impact
Own and optimize key performance indicators such as show-up rates, learner engagement, completion rates, conversion rates, and revenue contribution.
Monitor program health through data and take proactive actions to improve performance.
Work closely with internal teams to identify opportunities for improving business outcomes across the learner journey.
Data Analysis & Reporti
📌 Senior Program Associate (Bengaluru)
🏢 Owl Ventures
📍 Bengaluru
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