Job responsibilities
1. Cooperate with sales to visit customers, promote product technology and product
usage plans;
2. Provide customers with robot application technical support, communicate and
solve technical problems encountered by customers;
3. Assist customers in repairing product software and hardware failures, and train
customers in daily operation, use, and maintenance;
4. Understand customer needs and on-site problems, communicate with product
managers and formulate feasible solutions;
5. Collect customer feedback and assist R&D; engineers to improve products。
Requirement
1. Have local legal work status; computer-related majors are preferred
2. More than 3 years of relevant experience in pre-sales, after-sales, and after-sales maintenance;
3. Language ability;English/Chinese,



able to communicate and correspond to local
customers;
4. Understand basic electrical knowledge and motor drive control principles;
5. Familiar with Linux platform experience is preferred; working experience in
robotics, such as ROS is preferred;
6. Can accept frequent short-term business trips;
7. Work seriously and meticulously, have a robust sense of responsibility, and have
pressure tolerance; have good communication/coordination skills; have a good sense
of service and responsibility。
Skill Requirement
- Linux system
- ROS rviz
- Agent Management
- Project Managemen

📌 现场技术支持工程师 (India)
🏢 上海高仙自动化科技发展有限公司
📍 India