Qualification: Any Degree (Agriculture background preferred)
Experience: 1 – 4 years (Telecalling / Inside Sales / Dealer Management / Lead Management preferred)
Role Overview
We are looking for a dedicated Online Marketing Sales Coordinator to handle incoming customer calls generated through
our digital marketing campaigns, manage the complete lead lifecycle from enquiry to dispatch, and handle dealer
appointment and coordination
Key Responsibilities
Attend and respond to all inbound calls/enquiries generated from digital ads
Qualify leads and understand customer requirements (product, quantity, location)
Ability to convert leads into customers and secure orders
Maintain and update a daily lead tracker / CRM with call status and follow-up notes
Follow up consistently with leads until conversion or closure
Handle dealer onboarding for dealers sourced through inbound digital leads/enquiries - identifying, appointing,
and finalizing
Conduct pricing, terms, and order-quantity confirmation for all dealers (field-sourced and digital-sourced)
Maintain transactional coordination (orders, pricing, dispatch, payments) with existing dealers across all sourcing
channels
Guide customers/dealers through the ordering process - pricing, payment terms, and confirmation
Coordinate with the factory/production team for order processing and dispatch scheduling
Track order status and keep customers/dealers updated until delivery
Follow up on payment collection and share daily/weekly reports with management
Maintain qualified, courteous communication with all callers, customers, and dealers
Required Skills
Excellent communication in Tamil (English working knowledge)
Strong negotiation skills for dealer appointment and deal closure
Strong follow-up discipline and abi