Job Family:
GIC Process (India)

Travel Required:
None

Clearance Required:
None
What You Will Do:
Perform end-to-end Quality Assurance (QA) on AML investigations reviews across Retail Banking and Crypto domains
Assess analyst decisions on customer risk profiling, transaction analysis, sanctions screening, and suspicious activity identification
Conduct deep-dive QC audits ensuring completeness, accuracy, regulatory alignment, and robust case narrative standards
Evaluate use of internal systems, third-party tools, blockchain analytics (for crypto exposure), and open-source intelligence (OSINT)
Identify gaps, risk misses, and process deviations, and ensure adherence to AML policies, regulatory guidelines, and client-specific procedures
Provide actionable, structured feedback and coaching to analysts to drive continuous quality improvement
Act as a SME and on-demand trainer, delivering refresher sessions on AML concepts (CDD/EDD/KYC/SAR/TMS), domain-specific modules (Retail Banking customer risk, Crypto transaction monitoring), and calibration sessions and best-practice sharing




Maintain and publish quality dashboards, scorecards, error trend analysis, and RCA reports
Partner with Operations, Training, and Client stakeholders to close quality gaps and improve performance
Drive quality calibration discussions, ensuring consistency in interpretation of policies across teams
Support process improvements, SOP updates, and audit readiness initiatives.
Ensure adherence to productivity, TAT, and quality SLAs while maintaining high attention to detail

What You Will Need:
Must be a graduate in any streams from a recognized university
Minimum 6 years of AML experience in Crypto/TMS/ EDD /processes, with:
Proven track record as a strong performer, consistently meeting/exceeding quality and productivity benchmarks.
Mandatory exposure to training and coaching analysts, including conducting knowledge sessions, providing structured feedback, and driving performance improvement.
Exper

📌 Quality Analyst (Chennai)
🏢 Guidehouse
📍 Chennai