Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : DevOps
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments.
Collaboration with multiple stakeholders to address operational challenges and optimize application functionality is a key part of daily activities.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve application deployment processes and system reliability.
- Mentor junior team members to enhance their technical skills and understanding.
- Coordinate cross-functional communication to ensure alignment on project goals and deliverables.
Skilled & Technical Skills:
- Must To Have Skills: Proficiency in DevOps.
- Experience with continuous integration and continuous deployment pipelines.
- Strong knowledge of infrastructure as code and automation tools.
- Familiarity with cloud platforms and container orchestra