Broad Function:

We are seeking an experienced IT Systems Specialist with 5+ years of experience in managing enterprise business applications such as CRM, HRMS, Recruitment, Ticketing, ERP, and related systems. The ideal candidate should have hands-on experience in system administration, user access management, integration, troubleshooting, and vendor coordination, with the ability to quickly adapt to recent technologies and collaborate effectively with cross-functional teams.

Roles and Responsibilities (not limited to):

Own and manage the organization's internal business systems, including CRM, HRMS, Recruitment, Ticketing, ERP, and other enterprise applications.
Serve as the primary point of contact for all internal business systems by troubleshooting issues, resolving user queries, and coordinating with vendors for complex technical problems.
Manage system configurations, upgrades, plugins, and version updates while ensuring proper change management, stakeholder communication, and minimal business disruption.




Maintain system documentation and audit records by tracking configuration changes, updates, user activities, and system modifications.
Administer user accounts, roles, and permissions across all business applications in collaboration with business stakeholders and leadership.
Monitor system availability, performance, security, and reliability by performing regular health checks, software updates, and patch management.
Provide first-level technical support, user training, and create Standard Operating Procedures (SOPs), knowledge base articles, and user documentation.
Ensure data accuracy, integrity, backup, and recovery processes are effectively maintained across all business systems.
Manage relationships with software vendors, coordinate issue resolution, oversee support requests, and recommend system optimization or consolidation opportunities to improve operational efficiency.
Implement and maintain operational security best practices while supporting IT S

📌 IT System Specialist (Noida)
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📍 Noida