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Level: L2 (24*7)
Location & Count*: Bhubaneshwar
Education*: BE/B-Tech/BCA or master’s degree in CS/IT
Certification*: CEH/CCNA/CCNP sec + OEM F5 Certification F5-CA/F5-CTS (2 certifications)
Experience*: 4-6 years’ relevant experience.
Technology (OEM)*: F5 BIG-IP WAF/ASM, F5 BIG-IP SSL Orchestrator (SSLO).
Skills: Candidate should have In-depth knowledge of F5 BIG-IP platforms, including LTM, ASM/WAF, and SSLO.
Job summary
The WAF & SSLO L2 Engineer will be a key member of our network security team, responsible for the operational support, administration, and maintenance of the bank's Web Application Firewall and SSL Orchestration platforms.
This role focuses on protecting critical banking applications and sensitive data from modern web threats while ensuring compliance with stringent financial regulations. The ideal candidate will have strong L2 troubleshooting experience and a solid understanding of network security principles within a dynamic banking and financial services setting.
Key Responsibilities
Provide Level 2 operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules.
Monitor F5 platforms for performance, availability, and security events, responding to alerts and service-desk tickets in line with established SLAs.
Analyze and resolve security incidents related to web applications and SSL/TLS traffic, performing first-pass diagnostics and fixing routine issues.
Escalate complex or high-severity issues to the L3 engineering team and F5 Technical Assistance Center (TAC) as required.
Manage and deploy Web Application Firewall (WAF) policies and security policies, including managing except