What success looks like in this role:
Monitor and troubleshoot Network Infrastructure within the guidelines of Incident Management (Return-to-Service), Problem Management (Reason for Outage) and Change management.
Configuration management of Local Area Networks (LANs), Wide Area Networks (WANs), Wireless LANs, network segments, security devices and Internet and Intranet systems to ensure operability.
Perform network maintenance and system upgrades including patches, hot fixes, and security configuration.
Continuously explore the opportunities to automate repetitive tasks and share the best practices across all the teams.
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, routers, switches, WLAN controllers.
Remotely support customers and/or onsite technicians test and turn-ups of WAN and LAN equipment.
Work with engineering department to develop customer and device specific knowledge base.
Maintaining and predesign documents for all network infrastructure.




Maintains on-call availability to respond to network issues and up-time; must be versatile and available with the scheduling.
Plan and implement network changes as per the ITIL change management process.
Meet and exceed customer SLA or OLA metrics.
Work with third party vendors to remediate and resolve customer issues.
LI-BN1
You will be successful in this role if you have:
Minimum 8 years of experience in networking technologies.
ITIL foundation knowledge and certification.
Hand on experience in working with the following:
Cisco routers, Catalyst switches, Nexus switches, WLCs & Meraki devices
HP, Aruba switches, routers & WLCs
Cisco ISE, Cisco DNAC, ACI
SD WAN – Silver peak, Velo cloud etc.
Good level of understanding on the virtualization concepts.
Knowledge on Public Clouds like Azure, AWS, Google
Automate tasks and monitor their effectiveness.
Hand on experience with routers, switches, wireless controllers. (Cisco, Aruba, and Meraki)
Professiona

📌 Subject Matter Expert Network Engineer (Bengaluru)
🏢 Unisys
📍 Bengaluru