Has responsibility for handling daily Documentation tasks in line with
the Client/Process IOP's and ensures quality of service is maintained at
all times.
May support peers with technical or process related challenges during
process execution
At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting recent benchmarks for efficiency, sustainability, and excellence.
We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.
Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.
Purpose of the role
This role is responsible for managing end-to-end logistics operations after booking, including shipment handling,



documentation, system updates, and booking support. It involves working closely with Customer Service and FinOps teams to ensure smooth supply chain execution, handle queries, and resolve issues. The person is expected to proactively manage exceptions, maintain accurate data, and ensure a seamless customer experience throughout the shipment lifecycle.
You will be Responsible for:
Managing end-to-end shipment bookings, planning, and execution for live shipments.
Coordinating with customers, carriers, co-loaders, and internal stakeholders to ensure smooth operations.
Preparing, validating, and maintaining shipping documentation (B/L, SWB, SI, etc.).
Monitoring shipment progress and ensuring adherence to TATs, schedules, and cut-off timelines.
Handling FCL and LCL shipments, including exception management and issue resolution.
Maintaining shipment trackers and providing accurate visibility and status updat

📌 Specialist, Operations (Chennai)
🏢 A.P. Moller - Maersk
📍 Chennai