The Role:
We are looking for a visionary Custody Billing Product Head to lead the strategic development and delivery of digital billing experiences and data products for our Custody clients. As a key member of the Custody Business Services team, you will shape the future of Custody Billing by leveraging AI and advanced digital solutions to enhance client satisfaction, operational efficiency, and commercial outcomes.
You will own product strategy end-to-end, drive decisions through data-driven insights, and embed AI tools as a core part of your team's daily workflow — from ideation and prototyping through to JIRA generation, code review, and insight synthesis. You are a passionate change agent with deep expertise in Custody billing operations, settlement, safekeeping, corporate actions, and asset servicing.
Responsibilities:
Strategic Billing Product Leadership:
Define and champion the strategic vision for Custody Billing products
Act as the authoritative voice of the Custody client for billing, translating complex business needs and regulatory requirements into a clear, prioritized,
outcome-driven product roadmap
Identify and advocate for opportunities to leverage Citi's institutional scale through innovative digital and data-driven billing products
End-to-End Product Lifecycle Management:
Oversee the full lifecycle of digital billing and billing-related data products — from discovery and design through to launch, adoption, and continuous improvement
Apply advanced Digital Product Management best practices including OKR-driven prioritization, continuous discovery, agile delivery, and iterative development
Ownership of Billing Data Products:
Define, govern, and continuously evolve billing data assets as first-class products
Establish explicit data consumers, SLAs, data quality standards, comprehensive data lineage, and robust access controls
Champion a "data-as-a-product" mindset — ensuring Custody billing data is discoverable, reliable, valuable, and consumable by both
📌 Director - Custody Billing Product Head (Investor Services - Custody) (Pune)
🏢 Citi
📍 Pune