We are seeking an experienced and client-focused Project Manager to lead end-to-end implementation of enterprise retail solutions.
The ideal candidate will be responsible for managing project delivery, gathering and translating functional requirements, coordinating cross-functional teams, and ensuring successful project go-live within defined timelines and scope.
Key Responsibilities
Project Planning & Delivery :
Lead end-to-end ERP implementation projects from initiation to go-live.
Develop detailed project plans, timelines, and milestones using project management tools.
Define project scope, deliverables, and success criteria.
Ensure projects are delivered on time, within scope, and with high quality.
Client & Stakeholder Management
Act as the primary point of contact for customers during implementation.
Conduct requirement-gathering workshops and solution discussions.
Provide regular project updates and manage stakeholder expectations.
Handle escalations and ensure timely resolution of critical issues.
Functional Expertise
Analyze and document business processes related to retail operations.
Translate business requirements into functional specifications.
Provide guidance on best practices in POS, inventory management, merchandising, and supply chain processes.
Support solution configuration and ensure alignment with client needs.
Cross-Functional Coordination
Work closely with Technical, QA, Support, and Product teams.
Allocate resources effectively and monitor team performance.
Ensure smooth handover from implementation to support.
Governance & Risk Management
Identify project risks and develop mitigation plans.
Ensure compliance with defined project management methodologies (Agile/Waterfall).
Maintain project documentation and reporting standards.
Key Skills
Strategic Thinking
Client-Centric Approach
Leadership & Team Management
Robust Analytical & Problem-Solving Skills
Excellent Communication & Presentation Skills
Required Qual
📌 ETP Group (Mumbai)
🏢 ETP Group
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.