Service Delivery Leader - F&A; - I2C
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a rapid-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Develop and manage effective cash application strategies and KPIs for BPO team, aiming to decrease cash on account and increase automatic application of payments.

Utilize SAP and HRC reports and data analysis to uncover key drivers contributing to unapplied cash and opportunities to help improve cash application through automation.

Work alongside our operational partners within the deductions teams to problem solve, improve metrics and enhance our operational capabilities around customer level deductions.

This position will have a strong interface with Customer Service, Sales, Finance and other areas within the organization.

Maintain clear and detailed records of validation procedu

📌 Service Delivery Leader (Hyderabad)
🏢 BrightClaim
📍 Hyderabad