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Summary of the Role:
We are looking for a proactive Methods and Tools Analyst to join the Digital & Technology PMO team. Reporting to the PMO – Methods and Tools Lead, you will manage the administration, governance, configuration and support of significant project management and collaboration tools across the IT organisation.
You will ensure standardisation, data integrity, access governance, and ideal use of tools. These tools include Jira, Confluence, Smartsheet, Miro, Airtable, and associated platforms. Additionally, the role will support AI enablement and integrations.
About the Role:
Atlassian Suite Administration (Jira, Confluence)
User & Access Management
*Manage end-to-end Atlassian user lifecycle (onboarding, modifications, offboarding)




*Provision user access, project roles, and admin rights based on governance standards
*Handle admin access provisioning and approvals
*Maintain licence usage within defined limits
Project & Configuration Management
*Create and configure:
Jira projects, boards, workflows
Workflow schemes and field configurations
Screens and screen schemes
*Maintain Jira fields, configurations, and data standards
*Perform status tracking and health checks across projects
*Support Jira Plans setup and maintenance
Automation & Integration
*Design Jira automation rules
*Support Jira API token requests and integrations
*Help and manage third-party integrations
*Provide inputs/guidance using developer.atlassian.com resources
Confluence Administration
*Create Confluence spaces
*Provision access and enforce space governance
*Maintain templates and documentation standards
Support & Governance
*Manage Jira support tickets and iss

📌 Analyst - PMO Methods and Tools (Bengaluru)
🏢 Levi Strauss
📍 Bengaluru