Role & responsibilities

- Handle customer inquiries via phone, WhatsApp, email, social media, and walk-in clients.

- Understand customers' travel requirements and recommend suitable holiday packages.

- Prepare customized domestic and international travel itineraries.

- Convert inquiries into confirmed bookings by providing excellent sales and customer service.

- Coordinate flight tickets, hotels, transportation, sightseeing, visas, and travel insurance.

- Maintain regular follow-ups with prospective customers to maximize sales conversion.

- Build and maintain strong relationships with new and existing clients.

- Ensure all bookings are processed accurately and within deadlines.

- Resolve customer concerns professionally before, during, and after travel.

- Achieve monthly sales targets and contribute to company revenue growth.

- Update customer information in the CRM system and maintain accurate records.

- Stay updated on travel trends, airline policies, visa requirements, and new destinations.

- Work closely with suppliers, hotels, airlines, and ground operators to ensure smooth tour operations.

- Participate in travel fairs, promotional events, and marketing campaigns when required.

Preferred candidate profile

- Diploma or Bachelor's Degree in Tourism, Hospitality, Business, Marketing, or a related field.





- Minimum 13 years of experience in the travel and tourism industry (fresh graduates with strong communication skills are encouraged to apply).

- Excellent communication skills in English and Tamil. Knowledge of Malay is an added advantage.

- Strong sales, negotiation, and customer service skills.

- Experience using travel booking systems and Microsoft Office applications.

- Ability to prepare quotations and customized travel itineraries.

- Self-motivated, target-driven, and able to work independently as well as in a team.

- Positive attitude with strong problem-solving and organizational skills.

- Willing to work on weekends and public holidays when required.

- Passion for travel and destination knowledge is highly preferred.

Perks and perks

- Attractive basic salary with high sales commission.

- Monthly performance incentives and annual bonuses.

- Annual leave and medical leave.

- Training and career development opportunities.

- Overseas educational trips (FAM trips) based on performance.

- Employee discounts on holiday packages.

- Friendly and supportive working environment.

- Career advancement opportunities within the company.

- Recognition awards for outstanding performers.

📌 Travel Consultant (Chennai)
🏢 ALL India Packages
📍 Chennai