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Description
The objective of this Associate Analyst role is to provide technical assistance and support to internal stakeholders utilizing procurement systems and bridge business requirements with functional system configuration to optimize our procurement processes.
The Associate Analyst will work closely with the system analysts, engineers and end-users to resolve issues, answer inquiries, and ensure a smooth user experience
Job Responsibilities:
Serve as a point of contact for system users regarding system-related inquiries, issues, and requests and provide timely and effective technical support to users experiencing issues across various procurememt systems
Configure and maintain business rules, approval chains, purchasing and invoicing workflows, custom fields, templates,



and catalogs aligned with procurement processes
Assist in configuration, testing and implementation of system enhancements and upgrades, while maintaining data integrity across suppliers, catalogs, and transactions and enforcing standards and controls to ensure accuracy and compliance
Develop, maintain, and continuously update standard operating procedures (SOPs), process maps, and system documentation to ensure consistency, clarity, and scalability across procurement operations
Proactively identify opportunities for process enhancement, system optimization, and user experience improvement
Foster robust collaboration with teams, to ensure comprehensive fulfillment of support requests
Utilize AI tools (e.g., Microsoft Copilot, ChatGPT, Gemini, Claude, Perplexity) to enhance daily work efficiency
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employ

📌 Associate Analyst (Gurugram)
🏢 United Airlines
📍 Gurugram