About AllCloud
AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation.
AllCloud is a leader in AI-led skilled and managed services. As an AWS Premier and audited managed services Partner, and Salesforce Consulting partner, AllCloud provides comprehensive AI-led cloud journey support, from initial migration to ongoing management through our Engage Managed Services. Our expertise ensures that clients remain aligned with ecosystem best practices while focusing on their core business growth.
AllCloud serves clients across the globe with offices in EMEA and North America. www.allcloud.io
About the Role
We are seeking a Salesforce Business Application Analyst who combines strong Business Analysis capabilities with hands-on Salesforce administration experience.
This is a hybrid role requiring an individual who can bridge business requirements and technical implementation while supporting the organization's evolving AI-driven Salesforce ecosystem.
A key differentiator for this role is experience working with Agentic AI solutions, where the analyst will serve as the human-in-the-loop, reviewing AI-generated outputs, refining prompts, validating recommendations, and continuously improving agent-driven workflows.
Key Responsibilities
Business Analysis & Process Improvement
Partner with business stakeholders to understand, analyze, and document business needs and problem statements.
Perform process analysis, identify improvement opportunities, and recommend scalable business application solutions.
Create business requirements, user stories, process documentation, and functional specifications.
Support User Acceptance Testing (UAT) and ensure delivered solutions meet business expectations.