Job Title:
Senior Analyst
Work Type:
Permanent
Location:
DLF Downtown, Sector 25A Phase 3, Block 3
It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.
At NAB India, we’re ramping-up and growing at a very quick pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.




The primary purpose of this role is to perform a range of compliance and verification tasks on customer information for originated products including cards, and personal loans.
The objective of this role is to meet agreed service and quality standards, ensure we are lending responsibly and customer information is protected in accordance with NAB policy.
Key Accountabilities
The principle accountability of this role is to perform compliance and verification tasks accurately which includes but are not limited to:
Verify all required customer information and supporting documentation/financials to confirm accuracy of customer position and identity
Make customer contact for all digital and assisted channel applications channel that require additional supporting information in line with responsible lending guidelines.
Ensure adherence to Standard Operating Procedures (SOPs) and Work instructions
Liaise with colleagues including Credit Decisioning Assessors for policy waivers and/or referrals/Overviews, IFS (Fraud) ,

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