kAIgentic is building the intelligence layer for the world's most ambitious enterprises. Headquartered in Singapore with teams in India and Japan, our software platform helps large organizations evolve as fast as technology itself by turning the tacit know-how locked inside their people into secure, governed, AI-powered operations.
The hardest part of enterprise transformation is not strategy. It is execution. Institutional knowledge lives in people's heads, systems are fragmented, and risk tolerance is low. kAIgentic captures how work actually happens, designs better workflows, and runs them inside an intelligence layer that is observable, auditable, and engineered for the most regulated environments on earth. The outcome is an enterprise that continuously improves.
We are backed by SMBC Group as our founding partner and customer zero, and our platform is already being proven inside one of the most complex, regulated operating environments in the world. That means real problems, real data, and real production impact from Day 1.
The Role




As our first Product Technical Support Engineer, you're the technical voice for customers who are putting agentic AI into production. You'll spend your time diagnosing why integrations break, why agents behave unexpectedly, or why a workflow isn't scaling the way they planned. You'll read logs, trace distributed systems, and explain what's actually happening. Sometimes that's a product limitation we need to fix. Sometimes it's a configuration problem or a use case that needs to be structured differently. Your job is to figure out which one it is, help the customer move forward, and make sure engineering knows about the patterns you're seeing. This is early enough that you'll help define what technical support looks like at an agentic AI company. There's no playbook. That's the point.
What You'll Do
Investigate customer issues that involve code, APIs, logs, and deployed systems. You'll read API traces, follow execution paths through wo

📌 Lead Product Support Engineer (Bengaluru)
🏢 kAIgentic
📍 Bengaluru